Which systems do you integrate?

Systems with a documented API, a database or a file interface. Which approach fits is decided per path, in the assessment.

Do you work with our ERP or CRM?

That depends on the product and on what access it gives. It is checked on the fit call, before any commitment.

Do we need an integration platform?

Sometimes. The assessment compares it with the alternatives, including using what you already own.

How long does an assessment take, and what does it cost?

That depends on the path. Both are confirmed on the fit call, before any commitment.

Do you build the integration as well?

Yes, as a separate engagement scoped after the assessment.

API & systems integration

API and systems integration services, scoped before they are built.

When your systems do not talk to each other, someone is copying data between them by hand. AbharWorks maps the path, finds where it breaks, and connects it in the smallest reliable way.

Book a Fit Call

The work your systems leave to people.

An order is typed into one system and typed again into another. A spreadsheet is exported every Friday and imported somewhere else on Monday. A new system was bought and never connected to the old one. An integration exists, fails quietly, and is noticed when a customer complains.

None of this shows as a fault. It shows as hours, as errors, and as figures in two systems that do not agree.

This is for you if

two or more of your systems hold the same data and someone keeps them in step by hand;
a new system has to connect to one you already run;
an existing integration is unreliable and nobody is sure why;
you need to use a third party's API, or offer one to your partners;
a system you depend on has no clean way in or out.

not a fit

It is not for you if what you need is a licence for an integration product and someone to configure it. The product's own partners do that.

Custom API integration, one path at a time.

1
Name the path. Which two systems, which data, in which direction, and who owns each side.
2
Map the data. Every field that crosses, where each one is correct, how often it changes.
3
Find where it fails. Errors, repeats, things arriving out of order, a system that is down for an hour. What happens today, and what should.
4
Choose the approach. An existing connector, configuration of something you already own, a custom integration, or an interface around a legacy system. With the trade-offs of each.
5
Build, test and watch. Built against the written specification, tested with the failure cases, and monitored so a fault is seen by you before it is seen by a customer.

The Integration Assessment

Before anything is built, a fixed-scope assessment of one integration path answers three questions: what has to move between the two systems, where it can go wrong, and what the smallest reliable way to connect them is.

What you receive

One-page decision summary.
Inventory of the systems and their interfaces: what each can send and receive, and how.
Data flow and field mapping for the path.
Register of risks and failure cases, with how confident each finding is.
Options compared: connector, configuration, custom build, or an interface around a legacy system.
Recommended approach with an implementation outline: phases, dependencies, how it will be tested and monitored.

The assessment is yours to keep and use, whether or not AbharWorks builds the integration.

not included

What it does not include: the build itself, licences for platforms or connectors, moving historical data, a formal security or compliance audit, or running the integration afterwards.

When one side is a legacy system

Older systems often have no API. They can still be connected: through their database, their files, or an interface built around them. Which is safe depends on the system, and is decided in the assessment. If the system itself is the problem, see website and web application modernization.

Connecting an AI service to your systems

The same method applies when one side is an AI service: a language model that reads your documents, or one that drafts replies from your records. The assessment then also covers what the service may read and write, where your data is sent, how its output is checked before it reaches a system of record, what it costs at your volume, and what happens when it is wrong or unavailable.

This is integration work. It is not AI strategy or an AI readiness review.

What we commit to, and what depends on others

An integration depends on systems we do not control: their APIs change, their limits apply, their documentation is sometimes wrong. What we commit to is the work that makes it dependable: a written specification before the build, the failure cases tested, monitoring in place, and a handover you can give to another developer.

Common questions

Which systems do you integrate?: Systems with a documented API, a database or a file interface. Which approach fits is decided per path, in the assessment.
Do you work with our ERP or CRM?: That depends on the product and on what access it gives. It is checked on the fit call, before any commitment.
Do we need an integration platform?: Sometimes. The assessment compares it with the alternatives, including using what you already own.
How long does an assessment take, and what does it cost?: That depends on the path. Both are confirmed on the fit call, before any commitment.
Do you build the integration as well?: Yes, as a separate engagement scoped after the assessment.

Thirty minutes to find out if this is a fit.

Book a Fit Call